Return & Exchange Policy

Poultry Mart India
Contact: [email protected]

Returns
We accept returns for defective products only. If you receive a damaged or defective item, please contact us within 7 days of delivery with your order number and photos of the defect to initiate a return.

Exchanges
We accept exchanges. If you received a wrong or defective item, we will exchange it for the correct product subject to availability.

How to Initiate a Return or Exchange
Contact us via WhatsApp or our contact form with your order number and reason for return or exchange. Our team will guide you through the process.

Non-Returnable Items
We do not accept returns for products that are not defective, including items damaged due to misuse, improper handling, or normal wear and tear.

Processing Time
Once your return or exchange request is approved, please allow 5–7 business days for processing.